Every often, in organizations the
Strategy flows from the top level to the bottom. But not all the time the
strategies are completely translated into actions by the employees. Even the
managers in the middle encounter a lot of misunderstandings and confusions in
the stretch of strategy execution. The basic reason for this has been
identified by experts and it is called the “Information Gap”.
is not difficult for Organizations to find Talents, Resources, Material, etc if
proper price is paid. All these being available, organizations are still fighting
to envisage what exactly is missing to achieve what it desires. To understand
that, consider this simple approach called “house gate” analogy.
approach, a house gate is seen with the perspective of an Organization. One
side of the gate is the top management which decides on the strategies and the
other side is the operations which just executes whatever been formulated. The
‘link’ at the centre is many times ignored because of its smaller magnitude to
attract importance, or those which are not perceived attractive to show
interest of high magnitude. The missing smaller links could be
1.Difference between Organizational and Native
2.In understanding Employee Mindset
3.Understanding Local Culture
4.Ignoring the Individualism among employees and
gates along with the link should function properly in order to enable
“sustainability”. A stronger house gate provides a better feeling of security
to its employees, Stake holders and of course the owner. Deterioration to any
one of these sides of gates or to the link will result in overall insecureness
to every stakeholder.
missing links (the latch) can be linked but involves lot of human and cultural
interferences. Though strategy and operations are performed by different
entities, internal information gaps can be addressed by HR only more
efficiently than anyone because of the fact that internal human (not IT)
communication is been carried out only by the HR currently in organizations.
gravity, things fall down easily and if to fly up, an external force is
required. An anti-gravity organization is where stuffs prominently move upward
(against gravity) and it is difficult for anything to move downward without an
external application of force. Up moving things are profits, talents, and
reports etc which move seamlessly with little effort. Meanwhile things that
actually should flow down easily, like strategy information, vision,
motivation, empowerment etc are not moving easily and are given massive forces
to make it move.
organizations, people innovate and adapt forward changes only if they are
either satisfied or used to the established practices and have a thirst for
newer processes. That thirst is created only if they are empowered, motivated,
understood strategy, vision, and mission etc to explore existing processes. One
important way to accomplish all these is to loosen up restrictions to access
required information. In this highly competitive environment, immense amounts
of differentiation is demanded and achieving that is possible only if we make
sure all the processes run at par with employee satisfaction levels. Once they
are at that level, because of the thirst, eventual innovation happens. But
these innovations should be in such a way it sticks to the strategy, vision and
Here it is
like learning things which are at the front and the back of one’s respective
function. In those organizations with highly interlinked and cross linked
functions, learning spans its wings in more directions.
employees must be informed with the internal operations and functions about the
one preceding and one or two succeeding functions. For example, a person in machining department
knows nothing about the assembly department. If people work like this without
any connection, they lose their ability to think beyond their present levels. So
learning is essential.
If done, he
will be able to establish a route to direct his imagination and innovation. For
instance, if the manufacturing person has a fair idea about the assembly
operations, the next time an innovation comes to his mind, he will
automatically think about the possibilities and difficulties in assembly
department and may tweak his innovation to accommodate those difficulties. By
facilitating one to know about other functions, a Route for his thought process
is paved so that his imagination flow is streamlined towards perfection,
suitability and sustainability. A well connected system will thus ensure an
easier translation of strategy into operations.
is a simple process which involves simply finding the cues, collecting them,
scrutinizing, concatenating, inferring, and reacting. Improvements can be made
only if faults are identified. Faults are always hidden. But some cues will be
definitely there to indicate that some fault is there somewhere. Any person in
the organization should have that sense of Cue Mining. If he reaches the fault
spot by cue mining, then using his learned knowledge, he can let his
imagination flow in the proper strategic direction and ultimately rectify the
flaw or improve the system. Huge amounts of common sense, interpretation
skills, cognitive strength, process knowledge etc are needed to do cue mining.
any anti-gravity organization, the movement of down moving things are made easy
employees understand the strategy, vision, mission etc
learn the functions that precedes and succeeds
capable of doing Cue-Mining
these above mentioned points, the role of a HR is immense. By enabling these,
organizations will become better capable of exactly identifying that Missing Link or Unclosed link and doing Innovations. And everybody knows what
benefits a better innovation brings. Though it initially takes a deluge of planning,
time and patience, it brings at the end high amounts of innovation, competitive
advantage, superior brand image, sustainability, operational excellence and
This article of mine got published in the IIM Shillong's Magazine and clinched the "Article of the Month" title. Here is the Link to the Magazine http://www.iims-ushr.in/ .
She is from Belgium; now on her way to Sri Lanka to see a Swamiji and to become his devotee. That’s good! A Belgium lady is inspired by our culture and staying here as a disciple of someone. Good!
It was a nice conversation with her until I asked about her religion. She said “NOTHING” that actually amazed me, because the word nothing really means a lot. I got hyper curiousness and wanted to dig more into her beliefs to know whether I was cast away from her way of finding God (sorry for using this word ‘god’ but being an atheist). She said she was a devotee of Swami Premananda,Swami Nithyananda(truly) and as I said, nowshe is on her way to Sri Lanka to find some other “Swamiji”.Laughter came just like you, but she said all those complaints and scandals are false and created to defame the so called living Gods. Her explanations and justifications were very interesting per se.
With some insanely developed instant respect I looked at her and asked “what do you think about atheists”? She said, “Hmmm... They are those people with very less integrity, who do no respect god, do bad things and be bad examples to their descents, blah blah blah… “. I was again amazed to see a NUN like person piling up complaints about the people who are not her way. I didn't get any reply at that moment to her. After a quite minute I said I am an atheist. (an excellent reaction she gave after hearing me).
“Ok. Let’s talk about something else” I said.But she went deep in booting theists and their behaviors. She asked me about why I became an atheist and what my beliefs are. I said that the only thing we should do is to establish a trait and follow that. Our life is full of decision making and sticking to that. If you stick to your words there is no need for a GOD which according to me is created to make people think of something is watching them when they go wrong and to attribute their failures in the name of fate. “If you think.. you will get to know, If you know.. you can get to do, If you do.. you will get what you deserve to get, but all we've to do is to think right and good” is my policy. Sigh. I think I talked something annoying to her but somehow managed to put a few points without leaving her a gap to argue.
Slowly I asked her about India since the previous topic was little combative and boring. I could see a Tejas in her face that she could not have got even after a long meditation. She started interestingly to pile up various beauties of India like heavy dust, littering on road, peeing on road, stringy traffic, mass of roadside beggars, and all complaints starting with all alphabets. The highlight was, she said “since the place is like this even I don’t hesitate to litter on road. Because nobody cares you see”.Shock!! Am I still talking to a hardcore theist who was talking some philosophy and goodness till now? Where those entire so called Gods have gone from herself? Where is the GOD way convention? Does any God allow anyone to violate rules? Does any God get satisfied simply with hours of pooja and no real devotion? Where is your devotion going? + xn no of questions in my mind.
Then I thought even animal do things better than her (mind she is a hardcore disciple of some swamiji). I found one thing. Being an atheist or theist doesn't make any sense but it makes terrible sense from what you are doing with the name of God. God is to guide us, not always to forgive us. God is to teach good things, not to excuse your wrong things. God is to set a rule, not a tool to change the rule. God is to open our eyes, not to follow some stupid things blindly. Besides all these facts about God, there is nothing called a God in some stones or pictures. God is within you!. What you think is the God!. How you do things without doing anything bad to others is God!. I know all these are been said in that wonderful Tamil movie ANBE SIVAM. But stillll…..